Data breached Customer of Capital One, sues them & collection firm for $10 Million. Are Companies continuing to pursue debt even after they cause customers’ Identity theft risks?

Data breached Customer of Capital One, sues them & collection firm for $10 Million. Are Companies continuing to pursue debt even after they cause customers’ Identity theft risks?  Should this be allowed? Should Collection agencies also be liable if they accept this business?

A Friend recently filed a $10 M suit in Lake County IL (Jury Demand) against Capital One & a Collection firm. The individual is a Compliancy Expert & suggests Capital One failed to perform their Fiduciary / Duty of Care responsibility to protect its Customers Personal Information & the Collection firm should have culpability buying a debt from a breached firm.

Merits of Case:

  1. A firm defending a major class action suit for an admitted Data Breach should not take any action against its Customers.
  2. Debt should not be sold for customers who have had their data breached as identity theft repair costs can be extreme.
  3. Any collection firm should not purchase debt from a firm that has had customers’ unprotected Personal Information exposed/stolen. If they do purchase debt, they should assume the liability associated with that debt.
  4. Capital One could have used an AMI by DPIAComply on AWS & avoided the harms of this Breach.

https://lnkd.in/gqS9395

#Capital One #Collection #Data Breach #Credit Cards

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